Rochester Riverside Hotel, Rochester - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

120 East Main Street, Rochester, New York, United States of America, 14604

Rochester Riverside Hotel, a 3-star property connected to the Riverside Convention Center via skywalk, offers 30000 square feet of conference space along the Genesee River in downtown Rochester. The smoke-free hotel features complimentary wireless internet, a 24-hour business center, concierge services, and gift shops accessible by wheelchairs.

Modern Room Amenities

Rochester Riverside Hotel contains 460 air-conditioned rooms equipped with flat-screen TVs, premium channels, and safes. Each accommodation includes bathrooms with shower/tub combinations, complimentary toiletries, coffee makers, and daily housekeeping.

Dining and Drinks

RocBurger on Main serves breakfast, while a bar/lounge provides drinks.

Recreation and Events

The property maintains a 24-hour health club, outdoor pool, and seasonal outdoor pool. Additional amenities include spa services, wedding facilities, and a ballroom.

Transport and Landmarks

Located 6 miles from Greater Rochester International Airport with complimentary scheduled shuttle service, Rochester Riverside Hotel stands within walking distance of High Falls and Manhattan Square Park and Ice Rink. Blue Cross Arena and Water Street Music Hall are in close proximity.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Queen Room

Max:

4 persons

27 m²

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

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King Room

Max:

2 persons

Bed options:

1 Single bed

Shower

Coffee machine

room details

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Queen Room

Max:

4 persons

Bed options:

2 King Size Beds

Sea view

Shower

Coffee machine

room details

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Getting around

A guide to all available transportation options

City Center

Rochester1700 ft

Airports

Greater Rochester International (ROC) 5.0 mi

Buffalo Niagara International (BUF) 67.0 mi

Train

Rochester, NY Station2300 ft

Rochester Amtrak2700 ft

Bus

Bus stop400 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Parking

USD 17 per day

Baggage storage

24-hour services

24-hour reception

General

Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Elevator

Sports & Fitness

Exercise gym

Guest Parking

Dryer

Dining

Breakfast
Restaurant
Bar/ Lounge area

Spa & Leisure

Swimming pool

Room features

Air conditioning
In-room safe
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Dryer

Media

Flat-screen TV
Telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

120 East Main Street, Rochester, New York, United States of America, 14604

Map view

120 East Main Street, Rochester, New York, United States of America, 14604

City landmarks

Museums

The Strong National Museum of Play

3500 ft

Museums

Susan B Anthony House

1.1 mi

333 Plymouth Ave N

Frontier Field

3600 ft

Bridges

Pont de Rennes Bridge

2600 ft

Museums

George Eastman Museum

1.5 mi

Museums

High Falls

2100 ft

Libraries

Central Library of Rochester and Monroe County

3300 ft

University

Eastman School of Music

2300 ft

Museums

Rochester Museum and Science Center

1.3 mi

Gallery

Memorial Art Gallery

1.3 mi

60 Browns Race

Genesee River's High Falls

3600 ft

353 Court St

Manhattan Square Park and Ice Rink

4600 ft

Museums

Rochester Contemporary Art Center

2500 ft

Museums

Strong Museum

2900 ft

60 Browns Race

High Falls Fine Art Gallery

2300 ft

Church

Christ Church

2500 ft

Church

Saint Michael's Church

1.2 mi

657 East Ave

Strasenburgh Planetarium

1.3 mi

Store

Parkleigh

1.1 mi

Gallery

Mark Groaning Gallery

3900 ft

Market

Rochester Public Market

1.4 mi

Mall

Village Gate Square

1.3 mi

85 Railroad St

Black Button Distilling

1.2 mi

Parks

Marie Daley Park

5300 ft

Cemetery

Mount Hope Cemetery

2.0 mi

Nearby

Events

Rochester Riverside Convention Center

1200 ft

45 Exchange Blvd

Times Square Building

1500 ft

Public Building

Rochester City Hall

1500 ft

Public Building

Monroe County Office Building

1500 ft

140 E Main St

Rochester Auto Museum

1500 ft

Restaurants

Stock Exchange Restaurant

600 ft

28 E Main St Ste 120

Abbott's Frozen Custard

800 ft

72 Saint Paul St

Subway

700 ft

31 E Main St Ste 100

He's Chinese and Japanese Restaurant

1000 ft

20 Exchange Blvd

Grill & Greens

1400 ft

39 State St

The Pizza Stop

2000 ft

131 State St.

The Spirit Room

2100 ft

139 State St

Busy Bee Restaurant

2100 ft

124 W Main St

Java's

2600 ft

16 Gibbs St

Ludwig's Center Stage Cafe

2600 ft

25 Gibbs St Ste 116

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

5.6

Location

6.4

Service

5.6

Dining

6.2

3.5/5 based on 195 reviews

#21 of 29 hotels in Rochester based on Tripadvisor

Harold

United States of America, February 2025

7.2/10

Staying at the Rochester Riverside Hotel had its ups and downs. The location was conveniently close to local attractions, and I appreciated the comfortable bedding provided. However, my experience was marred by long check-in times and a lack of efficient service throughout my stay.

Rooms

6.0

The room was spacious, neat, and clean. although the air conditioning struggled to keep the space cool during the day.

Service

5.0

Service was friendly, but I encountered several issues, including a delay in room cleaning and an unresponsive staff when I raised concerns about my TV not working.

Location

8.0

The hotel’s central location was excellent, making it easy to access events at the Blue Cross Arena and other attractions within a short drive.

Dining

7.0

I enjoyed dining at RocBurger. the food was delicious and served hot and fresh, providing a good variety.

Facilities

5.0

While the common areas were reasonably inviting, the elevators were a major hassle. I ended up using the stairs far too often due to their limited operation.

Drew

United States of America, January 2025

5.8/10

My stay at the Rochester Riverside Hotel had its ups and downs. While I appreciated the central location and spacious room, I faced significant issues with cleanliness and overall room readiness. The service also varied, with some staff providing excellent help, while others left much to be desired.

Rooms

5.0

Unfortunately, the room I was given was not properly cleaned. It had leftovers from previous guests, like trash and even an opened bottle of wine. I expected better standards.

Service

6.0

On the brighter side, I did encounter some incredibly friendly staff, like Daijah, who truly went out of her way to assist. However, not all service interactions met that standard, particularly at check-in where I experienced some inefficiency.

Location

7.0

The hotel is conveniently located, especially for events at the Rochester Riverside Convention Center. However, one must navigate some less appealing areas nearby, impacting the overall vibe.

Dining

7.0

I had a chance to visit the hotel bar, which was inviting and served a diverse menu. The breakfast options were also varied but could've been better in quality.

Facilities

6.0

The facilities have potential, but they lack consistency in upkeep. The parking arrangements were generous, which was a plus.

Harry

United States of America, December 2024

5.8/10

My stay at the Rochester Riverside Hotel had its ups and downs. The location was great and the spacious rooms offered potential, but I faced significant issues with maintenance and service that left a lot to be desired.

Rooms

5.0

Initially, my room had no hot water and the heater didn't work, but the second room was better. although it still had stains on the rug and lacked extra bedding.

Service

5.0

Service at the front desk was inconsistent. While some staff were pleasant, others were unhelpful, particularly when it came to issues like room changes and package deliveries.

Location

5.0

The hotel's central location was convenient for my visit. but it felt a bit sketchy with abandoned storefronts and street people around.

Dining

5.0

I did enjoy the breakfast variety. it was hot and fresh, but the dining experience felt chaotic at times.

Facilities

5.0

The hotel's amenities could use some attention. There were maintenance issues like dirty floors and elevators, impacting my overall experience.

Ann

United States of America, November 2024

7.4/10

I recently stayed at the Rochester Riverside Hotel, and while there were some redeeming qualities, the overall experience was quite frustrating. The bed in my room was comfortable, which was a plus, but the check-in process was chaotic, and the parking garage felt dangerous. I encountered significant issues during breakfast, including long lines and lack of essentials like coffee, which soured the experience.

Rooms

6.0

The room I stayed in was generally clean and comfortable, though it had a drawer that wouldn't stay closed, which was quite annoying.

Service

5.0

While some staff did try to be helpful, overall, the service during peak times was lacking, especially concerning breakfast where staff seemed overwhelmed and unresponsive.

Location

6.0

The hotel's location in downtown Rochester is convenient, making it easy to access local attractions; however, it's unfortunate that the hotel itself feels somewhat shabby and run-down.

Dining

5.0

The breakfast setup was chaotic, with long lines and empty coffee stations, which was really disappointing. It would have benefitted from better organization and more staff on hand.

Facilities

5.0

The facilities left much to be desired, especially with most of the elevators out of service and the parking garage's poor condition, creating accessibility issues.

Ellen

United States of America, November 2024

5.8/10

My stay at the Rochester Riverside Hotel had its ups and downs. While the staff, particularly at the bar, were friendly and engaging, I faced issues like long check-in lines and lack of room readiness. The breakfast variety was decent, but the dining atmosphere left something to be desired. Overall, the hotel has potential but needs significant improvements to match its location and expectations.

Rooms

6.0

The room was spacious and the bedding was comfortable, but I noticed stains on the carpet which detracted from the overall experience.

Service

7.0

While the front desk staff tried their best, they seemed overwhelmed, especially during busy times. However, I had a fantastic experience at the bar, thanks to Nicole's attentive and personalized service.

Location

6.0

The hotel is centrally situated, making it convenient to access nearby attractions, but the surrounding area felt a bit desolate and potentially unsafe at night.

Dining

7.0

The breakfast buffet offered a good variety of options, but the atmosphere was marred by sticky tables, which made dining less pleasant.

Facilities

5.0

With ongoing renovations, the hotel had some accessibility issues like limited elevator access, which was inconvenient. The parking fees were also steep unless pre-arranged.